Purchasing a used vehicle is an important decision so don’t go to just any Rochester area new car dealership, go to Garber Automotive. Our sales team is dedicated to finding the best used vehicle to meet your needs, shopping for a used car has never been more convenient.
I had a great experience working with Frank Wagner at Garber Honda. He was able to answer all of my questions and concerns. He spent time showing me all the new features in the 2017 Honda CRV EXL. I have never leased a car before and was unsure if I should do so. Frank assured me that I was a perfect candidate for leasing since I do not put too many miles on my car. I felt good about my purchase and the commitment Frank made in answering any question I asked him. Frank Wagner at Garber Honda made my experience a good one.
Prior to walking into Garber, I was dreading having to buy a new car, mostly because I did not want to deal with the sales people or even a dealership overall. I came from having an absolute TERRIBLE experience purchasing and maintaining my previous vehicle. It was a nightmare. Gina approached us very quickly while we were taking a look around the lot. She asked us what we were interested in looking at and I told her that I didn't have set car in mind. She asked all the right questions to help me narrow down what I want. She was EXTREMELY patient with me as I think I sat in every single CR-V on the lot and had her look up all of their pricing and mileage. I kept apologizing but she kept telling me that it was no hassle and she is happy to do it. She had tons of knowledge about the vehicles and when it came to a car on the lot that had not been priced yet she was quick to contact someone to find out more information. SHE WAS A PLEASURE!!!!!! Now this was just looking for a car. When we actually found one she took my budget into account and did not try to force me to buy something that I could not afford, as some have done to me in the past. I should also probably mention I have not had a bad experience at Garber before, which is why I came back. My first car was a CR-V and now my third is as well because I am so pleased with this company overall. Gina went back and forth trying to get us a deal on the car we were looking at. Her and the manager tried very hard to get us a great deal. They even gave me an AMAZING deal on my trade in!!!! Everyone was kind and generous and super understanding. The way the employees all work together in there is amazing. Everyone was great. I cannot stress what a great experience it was from start to end. Gina was very organized and had everything in order for me. She gave me a list of things that I needed to do for my old car and insurance which was really helpful! She was amazing!! In my opinion, this girl needs a raise ASAP!!!! I can't believe how great it all was. I have gone many people buy vehicles in the past and no one has ever been as kind, organized, understanding, and just overall great as she was. She made the buying a car the easiest thing I have ever done. I was not planning on buying a car that day. It was actually my first stop on my search. I appreciated her attention to detail. She seems to care more about the customer and their needs over making the sale which is why I felt so comfortable buying a car from her. She builds a trust factor with her customers and that's what sets her apart from the rest. Thank you for everything Gina!!!!!! You are a pleasure to work with and I hope to see you again in the future!!!
The sales person was very professional, courteous and provided excellent customer service, we would definitely purchase another vehicle from them in the future.
Both Kevin and Joey were super helpful. They kept our interests in mind and went above and beyond to take care of us and meet our needs. They were very knowledgeable and explained everything very clearly. Thanks!
Both Kevin and Joey were super helpful. They kept our interests in mind and went above and beyond to take care of us and meet our needs. They were very knowledgeable and explained everything very clearly. Thanks!
